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Volunteer Tracking Software

For Nonprofits and the Public Sector

STREAMLINE VOLUNTEER SIGN-UPS, SCHEDULING, TRACKING AND COMMUNICATION.

VolunteerTrax is a powerful, easy-to-use module for managing volunteer registration, hours, scheduling, and communication as part of the full TraxSolutions software suite.

Whether you’re organizing a single program or managing volunteers across multiple sites, VolunteerTrax helps you stay organized, demonstrate impact, and keep volunteers engaged.

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Simplify Volunteer Scheduling and Time Tracking

Deliver Better Service with Smarter Volunteer Coordination

TraxSolutions integrates advanced case management capabilities into one flexible platform. With configurable workflows and data fields,
organizations can adapt the system to fit a wide range of case types, theory of change frameworks, and evidence-based outcome measures.

Online Registration has made our life easier… we now benefit from a much more streamlined and efficient registration process (for both TraxSolutions users and the parents). It is also much easier for the parent to go online and check our programs and complete registration.

Khudaija Sheikh
Executive Director at Albion Neighborhood Service

Since our members can scan in very easily, we are able to know who’s in the building and can run live attendance reports quickly. It’s very easy to look up information on members and volunteers and track their information in TraxSolutions.

Courtney Smith
Operations Manager at Nashua PAL

TraxSolutions highlights trends in program growth really well. If one program is starting to serve more and more children, we know we need to add more staff to that program. TraxSolutions keeps us honest as program directors because we make decisions based on the attendance data in the system.

Oren Stevens
Operations Anchor at Tree Street Youth

We’ve used TraxSolutions for a long time and that was the reason we chose to expand our use of it and integrate our other departments within our database. To me, customer service is a very critical piece and having worked with the TraxSolutions team over the years, it provided us with a huge degree of comfort knowing we were going to be taken care of by both our Account Manager and the support team.

Khudaija Sheikh
Executive Director at Albion Neighborhood Service

One issue we ran into with paper forms is that people would skip required fields which isn’t a worry anymore with TraxSolutions Online Registration.

Courtney Smith
Operations Manager at Nashua PAL

Key Features

Recruitment & Registration

  • Online volunteer registration that saves time and reduces errors.
  • Simplify volunteer onboarding with configurable sign-up forms.

Volunteer Approval Queue

  • Simplify volunteer coordination with a queue to organize and prioritize volunteer applications.
  • Select and confirm volunteers based on their preferences, skills and availability.
  • Easily track who is confirmed, who’s waiting, and quickly fill any remaining slots with automated email communication.

Scheduling & Assignments

  • Create and manage volunteer schedules with ease.
  • Set up and assign roles based on availability, skills, or program needs to ensure the right fit every time.

Accurate Time & Attendance

  • Track volunteer time by program, activity, or site.
  • Generate volunteer ID cards to scan in and out of programs and facilities using the Trax Attendance Manager app.
  • Maintain reliable volunteer attendance data for grant reporting, compliance and impact measurement.
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Headquarters
  • 2355 E. Camelback Road

    Suite 250
    Phoenix, AZ 85016
Additional Offices
  • Orlando, FL
  • Leavenworth, KS
Phone

    Frequently Asked Questions

    Nonprofits, cities, and community programs often start by tracking volunteers in spreadsheets, email threads, or paper forms. As volunteer programs grow, this makes it harder to manage availability, assignments, hours, and contact information. VolunteerTrax centralizes volunteer profiles, schedules, service history, and program assignments. This gives teams a more organized way to manage volunteer operations across programs and locations.

    Organizations often need to report volunteer hours for grants, leadership updates, community impact reports, or internal planning. When hours are tracked manually, records can be incomplete or difficult to verify. VolunteerTrax helps staff record volunteer time by site, program, event, or activity. This makes it easier to document service contributions and show the value of volunteer involvement.

    Volunteer scheduling can become difficult when staff are coordinating shifts, events, and locations through separate calendars or emails. This can lead to missed shifts, overbooking, or gaps in coverage. VolunteerTrax helps organizations manage volunteer assignments and scheduling in a more centralized way. This improves coordination and helps ensure the right volunteers are connected to the right opportunities.

    Volunteer programs often provide significant value, but that impact can be hard to communicate without accurate records. Leadership, funders, and stakeholders may want to see how many people served, how many hours were contributed, and where volunteers supported the mission. VolunteerTrax helps organizations track volunteer activity and service history in one place. This makes it easier to report volunteer impact with clearer, more reliable data.

    Volunteers are more likely to stay engaged when communication, scheduling, and assignments are organized. If volunteers receive unclear instructions or are not matched well with opportunities, they may stop participating. VolunteerTrax helps teams track engagement, service history, and assignment details. This gives organizations better insight into how volunteers are participating and where follow-up may be needed.