TraxSolutions® Case Management gives you the ability to track detailed caseworker and counseling information to promote quality outcomes.
- Track all interactions with participants, including phone calls, emails, individual and peer counseling sessions–regardless of where and how you deliver services.
- Develop action plans that allow for a step-by-step review of goals, enabling case managers to track the detailed progress of each participant.
- Restrict access to sensitive data based on user roles and permissions as assigned by the System Administrator.
- Easily create consolidated case plans and profiles.
- Leverage Participant Management records to see individual breakthroughs and compare incremental growth against well-defined goals.
Client
Aspen Family and Community Network
Challenge
Disparate multi-site systems created data management challenges.
Solutions
Case Management, Participant Management, and TraxAdmin.
Outcomes
End to end single-source aggregated data that enabled improved client services and led to connecting 600 families to vital resources.
Executive Summary
Aspen Family and Community Networks support sustainable lives in the greater Calgary, Canada area. The organization delivers innovative and evolving data-driven programs and services for families, youth, and communities. The data collected from TraxSolutions is vital to the organization’s operations, supporting better decisions by identifying where its services are needed the most, and measuring impact.
As a leader in providing smarter social services for people experiencing challenges with tough social issues, the organization’s committed team strives to make a long term impact through an engaged and invested network of partners. This network is core to the organization’s mission, depending heavily on reliable, accurate, and readily available data to support growth and program initiatives.
Shirley Purves
CEO
