Cities & Communities

As a preferred technology partner for several towns, cities, and municipalities nationwide, we provide solutions for the multi-faceted challenges faced by cities and communities every day. We understand the large-scale issues community leaders face, and the enterprise-level tools they need to showcase impactful outcomes. We know that multiple factors influence your community and its citizens. To create a robust understanding of the most effective ways to improve the lives of those in your community, you need access to a wide array of data.

 

Let TraxSolutions® help you maximize program participation and better understand the citizens in your community. Use the tool to assist you in showcasing your outcomes with comprehensive reporting capabilities, enhanced program and event attendance tracking, and goal management that highlights participant engagement levels. Moreover, leverage the tools ability to ensure multiple departments in your community can use the integrated suite of solutions to streamline reports and data relevant to departmental tasks and activities, while still contributing to accurate data collection for the overall community.

Ellen Semonoff
Assistant City Manager for Human Resources
Executive Summary

The City of Cambridge is home to more than 100,000 residents. Located directly north of Boston, the City is widely known for prestigious organizations such as Harvard University and Massachusetts Institute of Technology, among others. Inclusive city programs for youth, adults, and seniors are widely offered across thirty-seven locations to the surrounding community and feature one of the most premier preschool programs offered in America.

 

Keeping citizens engaged and active in the community, its resources and programs are a top priority for the City of Cambridge. To ensure success in these areas and support the City’s focus on inclusion, the City sought support from TraxSolutions® and its Online Registration product to offer a simple solution for citizens to self-register and pay for programs. This strategic move was the first of its kind in the area, as the City of Cambridge is the first city in Boston to adopt technology that enables online program registration. As a result of our partnership with the City, its citizens have found a convenient and easy single solution to view, register, and pay for City programs.

Client

City of Cambridge

Challenge

Creating an easily accessible and convenient way for community members to register and pay for several programs across multiple locations.

Solutions Used
Outcome

Increases in attendance and revenue have enabled the organization to expand its program offerings, contributing to a stronger, more productive community.

Justin LaBaire
Special Projects, Pathfinder Adventures & Youth Leadership
Stamford Youth Services Bureau
Executive Summary

Stamford Youth Services Bureau is an organization under the City of Stamford that promotes the development of caring, responsible, and successful young people. The program is offered in collaboration with several other city mayor’s programs and city organizations, focused on serving and developing Stamford’s youth.

 

The organization operates from the government center located in Stamford, CT, and provides information and referrals to youth and families for supporting area community agencies. Through its direct programs, the organization focuses on developing leadership skills, self-confidence, and life skills in the development of Stamford Youth. In addition to youth, the organization also provides experiences and opportunities for adults, parents, youth workers, teachers, and mentors that encourage personal growth, teamwork, and improved communication skills. To make program enrollments simple and convenient for participants, the organization leverages TraxSolutions’ MoneyTrax® and Online Registration modules to charge and collect fees anytime, from anywhere, on any device.

Client

Stamford Youth Services Bureau

Challenge

Managing program participation records and fees in a single repository.

Solutions Used
Outcome

Added convenience and revenue control made charging, tracking, and accepting program fees in a single system easy, resulting in more time to focus on participant achievements and impact.

Track Citizens

Easily track the citizens in your community with Participant Management, so you know how to best serve them using accurate and up to date census information including age, ethnicity, income, resource needs, and other important information.

Program Enrollment

Keep your citizens informed about the programs offered through your community, and enable them to enroll in a simple web-based portal with Online Registration. You can also collect program fees in the same area with MoneyTrax. Effectively manage social service programs funded by your city or municipalities by building a case plan and measuring progress using Case Management.

Stay Connected

Use TraxAdmin to centrally manage data across all departments in your community. In the event of weather or emergency closures, use TraxTalk to update staff and citizens with important alerts.

Advanced Reporting

Generate reports that show accurate and reliable results about your community programs and services using Outcome Measurement Toolkit. Using the same tool, you can also highlight program participation data, leading to smarter-decision making for future community programs.